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caller id and fax problems

ducledon
Member

Hi there

 

we have caller id and also a fax on our phone line, however a couple of weeks ago the caller id stopped displaying and the fax also stopped working, we have checked phones and fax on another line and they are working correctly, engineer has been out and said that caller id is activated on the line, however the phone just says incoming call rather than displaying the phone number.  what can be done to sort this issue as we are now paying for a service we are not receiving?

 

many thanks

 

arthur

1 REPLY 1

Cencall
Member

Check by plugging in new phone or fax line.

 

Seems like your connected device is broken or faulty.

Rob
www.telecomssupermarket.com
Britain's First Business Telecoms Comparison Website