cancel
Showing results for 
Search instead for 
Did you mean: 

can't send emails to bt addresses

declanmair
Member

 

Reading throught forums this should be posted here, not the consumer pages...

 

Hello,

 

i have built a website that takes bookings and sends out booking confirmations ect. Obviously a lot of enquiries ect are dealt with over email to. The issue we're having it our emails refuse to send to any btinternet addresses. I have contacted the host provider and they are aware of the issue saying its at BT's end to do with filters applied. These emails need to be recieved as obviously they contain important information. When/how will the issue be resolved.

Warm Regards,

Declan 

2 REPLIES 2

Plumly
Grand Master

Hi Declan,

 

BT Internet.com isn't part of the business broadband Product but the consumer product,

 

what you would preferably need to do is get someone who uses, btinternet.com to raise the request into BT Consumer, for them to investigate and see if its its a fixable problem,

 

thanks
Plumly

djackson
Member

http://www.cyren.com/ip-reputation-check.html

 

See my other post for rant about how you will need to daily check if you have been re-blacklisted 😞