direct debit payment help

[tina]

Hi i have some one place an order but use direct debit for the payment method, where do i look to see if the payment went through?

[whoknows · Accepted solution]

If you have allowed Direct debit, then the first call should be you bank account and see if payment has been creditted to your account

[eShopTeam]

Hello,

You need to check in your bank account. If the payment has been made then you need to proceed with the delivery.

Kind Regards,