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e-Saver broadband billing information not available

stm
Member

I have a new e-Saver account but am not able to see the broadband billing info.  It has stated the following since the account was opened...

 

"Sorry, billing and payment details for this account are currently unavailable."

&

"Currently there are no Billing and Payments details for this account"

 

Also on the telephone billing screen it shows "Sorry, your recent calls data is not available"

 

Can someone point in the right direction to get this fixed?

 

Please could someone also be kind enough to explain Onebill and if I could use it to view both phone and broadband bills on one screen or not?

 

Many thanks

1 ACCEPTED SOLUTION

Accepted Solutions

stm
Member

Resolved by speaking to Live Chat.

View solution in original post

1 REPLY 1

stm
Member

Resolved by speaking to Live Chat.