eShop upgrade occured 18th August

[graemewilliams]

I noticed that my eShop was upgraded this morning. The system (main website and admin section) were both down between midnight and 6.00 am.

Following on from Bertie's longstanding post on this subject (eShop version & upgrade notes😞

1. I don't believe BT notified customers in advance of the upgrade. Out of courtesy, it would've been nice to know that my website and business would be unavailable.

2. Please can BT provide a list of new/deleted features resulting from the upgrade. After a quick scan through the Admin section, I can see the product search function has improved (the previous search wasn't much good so this is a welcome addition).

3. What is the current software release of the software?

I'm always grateful for the upgrades because I'm assuming they always improve the operation and functionality of the system. However, it would be nice for BT to inform customers following basic business practice.

Thanks

[Lancelot]

The latest release is eshop  6.09.1.

There is improved statistical functionality for Google Analytics and the general back office Search Functionality has been improved.

There is a Tweeter gadget you can place on the eshop now too.

You can now import multiple images and there is a  new image display methods such as “Coverflow". This is really a sort of Flash component (they call it eyecatcher) which shows an animated carousel gallery and slideshow to display product images.

There are improvements to Sagepay, Amazon and Paypal (PayPal Pro 3D Secure Authentication- UK only) intergration.

This includes the addition of LeGuide.com- the network of shopping guides, price comparison sites, shopping search engines and online consumer forums, which is the domain leader in France and number 2 across Europe, with 13.1 million unique visitors (Comscore May 2010).

Trusted guide has now been included too, along with eKomi, which afford access to shop rating sites.

A welcome improvement is the ameliorated copy and paste from Word.

These are only a distilled summary of the various improvements. For a fuller version, see here-

http://www.epages.com/en/download/en-epages6-Featurelist609.pdf

[ian_d]

I agree with rikkismusic regarding the notification of the upgrade to eshop. I followed a post a few months ago on how to add a background colour to the "Add to Shopping Basket" link to make it stand out. I added the html code to the Head Area in back office to give me a bright colour and cart image. The upgraded eshop now has the "Add to Shopping Basket" as a button with its own cart image, so my html code is now being ignored in favour of the new button.

Although this new feature is an improvement for most eshop users, it would still have been nice to have been informed of the change.

I have yet to see BT confirm the exact version of epages is use so we can at least view the changelog at epages website. Hope this information can be forthcoming in future.

Thanks.

[James]

Apologies that you weren't informed about the upgrade all, I've sent this Forum thread to the relevant department and they are currently looking into this process. As regards the version question, Lancelot is correct, the version is now 6.09.1.

James

[Bertie]

This is hard work James - as usual!

[graemewilliams]

Thanks all for your comments. And special thanks to Lancelot for providing some details.

It seems though that we'll never get a definitive list from BT of added features after any software upgrades. Shame really. It seems so basic to me.

[James]

All, thanks for your comments. As an update to my earlier post in this thread, the department in charge of eShop have informed me they will let customers know about each planned release in advance, in Help & support. They will also describe what the changes will be to the product.

In addition a new FAQ is going to be put up in the above Help & support section about the enhanced functionality available with v6.09.1.

James

[Bertie]

Thank you for your reply James.

The concern is that this sounds all to familiar - see the posting link above by Graeme Wiiliams -eShop version and upgrade notes.

My posting 9 months ago -

Re: eShop version & upgrade notes

26-11-2009 10:58 AM

Many thanks.

Can you put a sticky posting on the forum when the release is active, and post a list of the amendments please?

Regards

and your reply:

26-11-2009 01:09 PM

Hi Bertie,

That is exactly what we will do, today we have created a separate forum dedicated to eShop and as soon as we can provide an update it will be a sticky thread there.

[Bertie]

Many thanks.

Can you put a sticky posting on the forum when the release is active, and post a list of the amendments please?

Regards

and your reply:

26-11-2009 01:09 PM

Hi Bertie,

That is exactly what we will do, today we have created a separate forum dedicated to eShop and as soon as we can provide an update it will be a sticky thread there.

[Bertie]

Hi Bertie,

That is exactly what we will do, today we have created a separate forum dedicated to eShop and as soon as we can provide an update it will be a sticky thread there.

[James]

Hi Bertie, I completely understand your frustration. Unfortunately the eShop Team no longer monitor this board, so their plan to put up a sticky thread to inform customers about new releases never got put in place. However, when we moderators know about any future updates (there aren't any planned for the moment) we'll post a message in this board and leave it at the top for all to see.

For the Help & support FAQ mentioned above please see What Changes have been made in eShop v6 09.1?

James

[graemewilliams]

Website and MBO has just gone down for what appears to be planned maintenance. Date/Time was 30th Nov @ 10pm. No notification from BT or notice on this forum as per above post.

Furthermore I was in the middle of working on a product description and hadn't saved when MBO went down. I reckon about 30 mins work. Maybe it was saved during maintenance procedure but can only check tomorrow morning.

We'll see.....