keeping @btinternet.com after cancelling telephone contract

[Farburn21]

Hi

We have moved our telephone services away from BT, however, we do still have a service from BT, namely BT website solutions. We would like to know if this counts as a billable service in order for us to retain our email account which ends @btinternet.com?

[markp]

Hi Farburn21,

I am not able to advise for your @btinternet.com email address, as this is a home/residential email address. I believe you can keep it active but you need to contact the premium mail team and that there is a charged for them to keep it active for you.

Mark

[jrjones828]

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@Farburn21 wrote:

Hi

@We have moved our telephone services away from BT, however, we do still have a service from BT, namely BT website solutions. We would like to know if this counts as a billable service in order for us to retain our email account which ends @btinternet.com?

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[ronaldreeve]

cannot log on to my emails I need to at least copy some of them to another file rather than loose them can you PLEASE HELP .