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mail.btconnect.com and Delivery Notifications / Read Receipts

James-S
Member

Hi All

 

We recently migrated from a hosted Exchange service to an on-site Exchange 2010 server using BT's mail.btconnect.com SMTP server as a smarthost. Everything has been working fine, but one user has reported that delivery notifications aren't working. When they're requested, an email immediately comes back from MAILER-DAEMON@c2beaomr09.btconnect.com with the message "

Delivery to these recipients or groups is complete, but no delivery notification was sent by the destination server:" and then the details of the recipient email address.

 

This has only started happening since our email migration - does BT block read/delivery reports, or is there something else I need to activate to ensure this is working?

 

Cheers

James

1 REPLY 1

James-S
Member

Anyone?