normal website style starting with www

[lna1]

Can anyone help me? I published my website yesterday but I cannot access it unless I start with http://home.btconnect.com/www

Is there anyway I can just use www+mywebsitename? Many thanks.

[spank]

Hi there,

Sounds like you have selected the option to manage your free web space instead of your domain name.  When you go to myoffice.bt.com and navigate to Your account > Manage Services > Web hosting you should have the option to manage your domain as well as the free space.  Do you have this option?

Thanks

[lna1]

Hi

The options I have under Manage web hosting (awaiting activation)are: 1. Register a domain name to activate this web hosting package .2 Your free Webspace is http://home.btconnect.com/www.lyntonnursing.co.uk

3. Manage your free webspace  and 4. Change FTp password for http://home.btconnect.com/lyntonnursing.co.uk

Thank you for your help

[spank]

Hi there,

You need to click on  Register a domain name to activate this web hosting package.  Once you have done this it will be available for you to edit.

Thanks

Message Edited by spank on 21-10-2009 10:12 AM

[lna1]

Hi Spank,

I have already registered the domain name www.lyntonnursing.co.uk at a cost of £11.50 and BT has already sent me an email to congratulate me on the activation. I have tried all the options offered and there doesn't not seem to be any way I can amend or edit the website address. Thank you for continued help. If all fails I will need to get someone else to host my website. I have to say, I am disappointed that I am stuck with http://bthome etc etc.

[lna1]

I am half way to resolving the problem. I had a call from BT this morning to see how I was getting on and I told them about the address issue. The chap said that it seems to be a problem their end and he would get back to me within 24 hours. Since then I now seem to be able to manage my domain rather than BT webspace. However, in order to activate the domain name it is still taking me to http://bthome.com/  first. So I'll wait for the call tomorrow.

[lna1 · Accepted solution]

The problem is now solved. Spoke to a very helpful chap at BT (John) who has now transfered the site to my own domain. I can now go straight to it and hopefully so will the search engines.