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I am new to this and BT's instruction not of much help
If I have website www.abcde.co.uk and my email is 123@abcde.co.uk and have ppassword xyz123456
what do I enetr into my ftp program boxes for host, username and password?
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Hi
You should be using..
host: website.co.uk
username: website.co.uk
password: website.co.uk's password. (domain password)

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host ftp://ftp.website.co.uk or ftp.website.co.uk i cant remember which one
username is website.co.uk
password is the ftp password you created
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Alastair, the hostname formats that you have provided are pretty much the same thing.
Most FTP clients will accept ftp.website.co.uk. You only really need the ftp:// prefix when using a web browser, which is not recommended anyway.
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Hi
You should be using..
host: website.co.uk
username: website.co.uk
password: website.co.uk's password. (domain password)

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repeat post!
and according to dave and i thats wrong chantale.
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Although BT's support pages say to use ftp.website.co.uk as the server, just website.co.uk will usually work too. In fact www.website.co.uk should also work.
The reason being that they are all mapped to the same IP address.
In fact, you can use just the ip address if you want.
