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How to follow up on complaint I raised

698175
Member

Long story short, I renewed my contract in June, I've been overbilled for the wrong services since, raised a complaint and I'm now being hassled about non-payment (I'm actually owed ~£300 in over charging)

 

I have a complaint number and want to send an eMail since the offshore customer services line (0800..156) is appalling.

 

Thanks

N300909-249994

1 REPLY 1

BethM
Administrator
Administrator

Hi 698175

 

Can you please send over a private message with your account information?


^BethM