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How to update account details

AndrewB9
Member

February

So;

Every so often when I log on to Bt Business website I am asked to confirm my details.

I try, to be told it is not working.

At the moment my main email works but cannot add a secondary email, which will become important soon as BT do send emails to an address that is disappearing shortly.

And my landline number is one that we moved from in 2021!

Am I missing something?

Thanks,

0 Kudos
3 REPLIES 3

BethM
Administrator
Administrator

February

Hi AndrewB9

 

When you log into this account, can you see your bills? 


^BethM
0 Kudos

AndrewB9
Member
In response to BethM

March

I log in (and all info available) on https://secure.business.bt.com/Hub

This has the page on info that won't accept any changes.

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BethM
Administrator
Administrator
In response to AndrewB9

March

Hi AndrewB9

 

Can you please send over a private message with some account details so I can have a look? 


^BethM