Find out which BT Business Hub you've got.
If your BT Business Hub's Broadband light is slowly flashing green, it's trying to connect your broadband service. If the flashing continues:
- Check the status of your broadband service at BT Service Status.
- Check that the red broadband cable is correctly fitted into your hub and the LAN1 socket on the Openreach modem.
- Restart your hub by unplugging the power cable and plugging it in again.
If it doesn't go steady green, you'll need to get in touch.
If your BT Business Hub's Broadband light is quickly flashing green, it hasn't been able to connect to the ADSL signal for more than 3 minutes. Try:
- Restarting your hub by unplugging the power cable and plugging it in again.
- Wait a few minutes while your hub starts up.
- If it doesn't go steady green, check your Openreach modem to make sure it's working. See what do the lights on the Openreach modem mean?
If it still isn't steady green, you'll need to get in touch.
