BT business hybrid connection with sky boardband

[Dv]

Hi I’m having an issue I haven’t yet purchased the product, and I have heard about the a hybrid version. Who would you recommend  talking with as i currently have sky and want to keep the phone line but get the bt broadband

[BethM]

Hi Dv

Are you referring to Hybrid Connect? This is a back-up service we provide, depending on the signal strength in your area, where if your broadband connection was down, your router would connect via the mobile signal of the Hybrid Connect.

[AlanM1]

Hi 👋
If you're looking to move to BT broadband but keep your current Sky phone line/number, you absolutely can do that.

🔹 Keeping your landline/number:
When you switch to fibre or digital services, you can usually keep the same phone number through digital voice/VoIP. This works even when switching between providers.

🔹 Who to speak to:
BT Business have a dedicated switching page that explains the process step‑by‑step and tells you how they handle broadband, phone lines, and number transfer:
👉 https://business.bt.com/help/article/broadband-and-internet/cancellations-orders-and-returns/how-do-...
[business.bt.com]

🔹 What happens when switching from Sky:
– If you switch broadband only, Sky will need to be notified.
– If you switch broadband + phone line, BT will contact Sky on your behalf and usually keep your number during migration.
[business.bt.com]

If you’re curious about how digital landlines work or the UK copper switch‑off, this guide is also helpful:
👉 https://www.which.co.uk/news/article/five-things-you-need-to-know-about-the-landline-switchover-and-...