How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
all,i have a requirement to change the IP of the router to 172.17.1.253 with a submask 255.255.255.252.I also need to turn DHCP off.When i do this, the router always defaults to 192.168.1.254Am i missing something.I have a Meraki device that is 172.1...
Hi,I’m hoping you are able to get this resolved as a matter of urgency as this is becoming a huge problem. Especially if things don’t get resolved before this Friday. Basically what’s happened is one of my colleagues placed an order with Zen broadban...
We have a problem where a handful of 2.4GHz-only Android devices are not connecting to the main WiFi SSID. We have a BT Business Smart Hub 3 with the guest network enabled and all works OK for everything else we've tried connecting. To try and resolv...
Our broadband went offline on Saturday around midday. I was working from home at the time so was quite frustrating. I tried all the usual reboot all the equipment etc but to no avail. I reported the fault via the BT Bussiness website. This is the la...
Any attempt to login with 192168.1.254 gives 'bad gateway' error on mobile using either MSEdge or Chrome
How do I access my WiFi password
I have recently had a BT Smarthub 3 installed at my business premises, an upgrade to my Smarthub 2, at the same address. I have a static public IP address at the premises in order that staff can use VPN to connect to the LAN. The VPN server settings ...
Can't seem to get an answer to this. BT is becoming impenetrable if you have a simple question. What should the MTU be for connecting to BT Broadband. I've always used 1492 - is there any change in this?
Hello, I've sent the word STOP several times as shown in the screenshot which isn't working. Please can this be resolved? It's very annoying and I don't want marketing texts. Thanks.
Help me yall!I am trying to help my 80 year old mom connect her iPhone to Bluetooth over the phoneShe is trying to connect her phone and it is asking for a code.Typically it is 0000 or something generic like that. Also. Nothing (according to her) is ...
