cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband frequently dropping out - Emmanuel Katto

emmanuelkatto
Member

Hi All, I am Emmanuel Katto. My broadband connection frequently drops. and sometimes it is very slow that you can't even open google.com. Is there something wrong with the connection?

 

Please let me know.

Thanks!

Emmanuel

2 REPLIES 2

kelper
Guru

Are you a residential or business customer?  Are you with BT?

Cordless phones and microwaves can interfere with wifi.  Are you using wifi?  Can you connect directly to the hub using an Ethernet cable and see if this is better?

How can anyone advise when you provide zero information?

Hi, Yes, I am using Wifi as a residential customer.