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Capped upload speeds

Indomitus
Member

Hi. I have FTTP - Full Fibre 500 - BTHomeHub. I was using the SmartHub2 but this was rather limiting in terms of settings so I purchased a BT Business SmartHub2.

 

It works and I can make the LAN changes that I needed to BUT upload speeds are clearly capped.

 

With the original router, uploads are between 60-70 Mbps. The Business router is consistently at 18 Mbps. 

 

I contacted customer service tech but they don't know how to uncap the Business SmartHub2 which is a pity as I will have to resort to a third party router unless there is a way to uncap upload speeds. 

 

It's interesting that download speeds remain fine with both routers without a cap.

 

Cheers 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 REPLY 1

VickyK
Administrator
Administrator

Hi @Indomitus ,

 

I'm sorry to hear this.

 

If you can go onto my profile and click send a message I can pick this up from there and get this double checked for you.

 

Thanks,

 

^VickyK