Hi
I'm due to be starting an extension to my property where i run my business from, my phone line is currently underground and I'm wondering if there is any way of contacting Openreach to discuss if i can put a duct in the ground while its open to save them doing it after the works finished.
They are apparently fitting fibre this year to my property.
Cheers
Stuart
Hi Stuart, thanks for getting in touch 😊
For anything involving ducting, underground cabling, or planning ahead with fibre installation, Openreach will need to be your main point of contact. While they don’t always deal directly with end users, these are the most relevant routes:
Openreach developers support (best place for ducting and pre-build advice):
https://www.openreach.com/help-and-support/developers [openreach.com]
Openreach contact and guidance (including moving or altering network / notifying works):
https://www.openreach.com/help-and-support [openreach.com]
If you’re planning works and want to install ducting while the ground is open, the developers route is the best fit—they can advise on approved duct specifications and whether what you’re proposing aligns with their network standards.
Hope that helps—and great thinking getting ahead of it while the ground is open 👍