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Username and Password for a Static IP Account

MDavis
Member

Hi

We have recently signed-up for the enhanced broadband and phone package with a static IP.

I understand that whilst there is a general username and password to use when setting-up a third party router using the PPPoE option, this only provides access to a dynamic IP. I have gone through all of the information provided upon the completion of the installation and provided by the BT dashboard, but cannot find a username and password that provides access to our static IP. 

Please can someone direct me to where I will find this.

Thank you in advance.

1 REPLY 1

BethM
Administrator
Administrator

Hi MDavis

 

I can find these details for you - please send me a private message so I can take some account details for this. 


^BethM