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Blocked from my personal btconnect.com email address

JAAT
Member

Hello

a week ago I was prompted to log in to my btconnect.com account that I access from my phone.

 

i put in the wrong password & have been blocked with the message saying I need to speak with my IT department to unblock the account.

 

As this is a personal account, there is no IT department. Please advise how I can gain access.

 

thank you 

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