I have just joined the community. Like other posts I kept my btconnect email address when I retired 17 years ago and other than having to transfer to the Outlook platform in 2021 it has not been a problem. Two weeks ago on holiday in US Microsoft informed that my email was locked and I need to contact my Administrator to open it.
I have spent hours trying to do this and even employed a IT Techie to help me. He concluded the same thing that BT have to unlock. I have spoken with BT Business but I cannot provide them with the required security so they will not do anything . All my folders, emails , contacts are there and I want to transfer them to a new email address I have set up. I very worried this information will be hacked or deleted by BT. I am 82 years old so my IT skills are probably no as good as most on this forum
