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Cannot receive emails as Inbox Full

Timetips
Member

Have had several btconnect emails for about 15 years. One is now telling me the Inbox is full so will not receive emails. How do I delete emails as I cannot setup the account in Outlook. I know the outgoing and incoming server details and have copied the other details from a working btconnect account. Just will not setup!

Any suggestions / help much appreciated.

3 REPLIES 3

kelper
Grand Master

go to live.com

if that fails, try web2mail.com

BethM
Administrator
Administrator

Hi Timetips

 

You will need to log into the Outlook Web Access and delete emails from here if you're getting a mailbox full error. 


^BethM

petergroft
Power User

Step 1: Go to "File">" Info">" Cleanup Tools">" Mailbox Cleanup" in Outlook.

Step 2: Choose "View Mailbox Size", Find items older than", "Find items large than", "View Deleted items size", "Empty Deleted Items" folder", "Empty Conflicts", or "View Conflicts Size" to execute your desired operation.

 

Regards,

Peter