MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
I have been contacted numerous times by Register.com about updating my WHOIS details for my web site - last updated in 2012. I do not have log on detail to be able to do that independantly. Register.com support (on btdomainssupport@register.com) advi...
We've got an ongoing problem with outgoing emails being bounced back from hotmail and outlook email addresses.The bounce message says the sending ip is on a block list.The i.ps are:193.113.5.104193.113.5.10562.239.164.7862.239.164.79I've done an ip l...
Hi been using btconnect.com emails via online microsoft portal for a long time now. Just purchased office 2016. Can anyone let me know how to sync the online account with the local outlook client I have installed. Looked around and all I can see is t...
Hi, can I get some advice on email forwarding which has stopped working. Many years ago I purchased a domain through BT. For all that time, I had several different email addresses on that domain which were forwarded to my btinternet email address. I...
I have been using windows live mail to get my btconnect emails for years now with no problems. However last week my computer did an update and now the mail program will not connect - it says an unknown error has accured. Can someone confirm Windows ...
my Btconnect email account has been working well for 5 years. Today when I try to access my email it asks for password and then says Sending of password for user robert.young22@btconnect.com did not succeed. Mail server outlook.office365.com responde...
We have a btinternet email address from our old account what we would like to link to our current account as we are currenlty stuck with the basic email and can only access it via the BT webpage. Whenever we try to add the current account number we g...
We have been on the phone to Customer Services now for two sessions of over 2 hours eac, all to no effect. The problem, is that The BTconnect address was kept when BT migrated the account over from business to domestic. This means that it is not p...
I have both web hosting and domain with Bt.I need to move my web hosting to another provider as need web services that by does not offer. I have been on a web chat today and the agent wasn’t able to help. I am not very clued up with how this all link...
Have had a small number of btconnect email addresses for over 20 years. (3 address)I receive & send fine from my email client. However, as this is a POP3 service I need occasionally to access via webmail to delete the stored mail from the server.I do...
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