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DNS Records Unavailable

adamalexanderw
Member

‎31-01-2019 03:54 PM - edited ‎31-01-2019 04:00 PM

Hello

 

I have the same issue as detailed here and here.

 

I cannot access the main dns records for my domain name – in the BT domain manager the options for the main A record are greyed out / disabled. 

 

I contacted BT support and they said the domains are with register.com – which after an investigation is a BT company and has BT relations? I dont have a register.com account and never has as far I'm aware. 

 

Any help would be great. 

 

Cheers

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1 REPLY 1

Bobby
Super User

on ‎31-01-2019 04:06 PM - last edited on ‎27-11-2023 04:43 PM by Administrator

Hey adamalexanderw,

 

Just reach out to the DNS team using the link that I've provided below and they'll be able to give you a hand. Their livechat service is available until 4.30pm.

Contact Us | BT Business Contact Numbers | BT Business

 

Thank you, Bobby

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