DNS Records Unavailable

[adamalexanderw]

Hello

I have the same issue as detailed here and here.

I cannot access the main dns records for my domain name – in the BT domain manager the options for the main A record are greyed out / disabled. 

I contacted BT support and they said the domains are with register.com – which after an investigation is a BT company and has BT relations? I dont have a register.com account and never has as far I'm aware. 

Any help would be great. 

Cheers

[Bobby]

Hey adamalexanderw,

Just reach out to the DNS team using the link that I've provided below and they'll be able to give you a hand. Their livechat service is available until 4.30pm.

Contact Us | BT Business Contact Numbers | BT Business

Thank you, Bobby