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ashplanthire.co.uk

pcnerduk
Member

on ‎06-02-2019 09:40 AM

Hi, We have updated nameservers for the above domain which work fine on all ISP's other then BT. It appear BT's nameservers have not re cached the name servers for the above domain which is causing issues with the business receieving emails due to using BT Business Broadband.
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1 REPLY 1

RyanJames
BT Employee
BT Employee

on ‎06-02-2019 12:43 PM

Hi pcnerduk

 

Sorry to hear this is giving you hassle with the emails. I think in this instance you are probably best speaking to our DNS team who would specialise in domain and nameserver issues. You can contact them here.

 

Hope they are able to get that all sorted for you!

 

Regards

Ryan

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