I want to change the name on my Outlook account. It is not the name I want displayed to the recipients of my emails. Trying to edit the Outlook account name says can't do, ask IT Department or administrator. I am the IT Department and I can't see how to do it. By ask administrator do they mean BT? If not, who, how?
Have you tried these steps?
Please let me know how you get on and if you are still having issues with changing the name.
In the Outlook mail inbox screen, when I click my initials top right it offers "View Account". When I click this it brings up the screen where, in the profile box, it tells me I can't edit the profile name and email address, to ask IT manager or Admin. The screen shows a lot of white boxes with headings like "Apps Dashboard" and displays "My Account" top left. That's why I am asking how to do it.
When in the Outlook inbox screen, there is a cog wheel on the top purple bar. However clicking this, and then clicking view all settings, gives me a screen with various Outlook settings on the left hand side, for "General" - Language & Time, Appearance and so on - and for "Email" - Layout, Compose and Reply, and so on, but no account name is mentioned on any sub-screen. As in previous reply if clicking the initials icon instead, gives me the screen mentioned in my last reply where it says I can't edit name of account.