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Locked out of my email account

LolC
Member

I changed my email password yesterday after noticing some unusal account activity and now i'm recieving the following error. I have tried resetting through my btconnect account as suggested in the various help articles. but it seems to just reset my business account login, rarther than my password for email.

 

LolC_0-1739545339194.png

If I use the reset password option on office.com I get the following:

 

LolC_1-1739545448295.png

I've tried Live Chat but they seem to be ignoring me!

 

HELP

 

1 REPLY 1

BethM
Administrator
Administrator

Hi LolC

 

I'm sorry about this - can you please send over a private message with the details so I can look into this for you?


^BethM