MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
I just set up a BT business broadband account on behalf of a small organization where I volunteer as treasurer. However, I can't seem to login to the email account that (I think?) should come with it. The links from 'my account' on the BT website jus...
i can't login to btconnect email
Following BT and Microsoft's decision to no longer support e-mail clients such as Outlook running on Windows (using the POP protocol), business users using a btconnect.com address are now forced (leaving aside access via smart phone apps) to use the ...
I have been a BT Business Broadband Customer with three btconnect email addresses and ADSL unchanged since July 2004. I have until now, been a happy customer. I was able to navigate the email client issue by forwarding emails to my desktop clients an...
Although I have been retired from business for some years I have continued to pay for BT Business broadband. This was mainly to retain my business name address and the @btconnect address and keep things simple. The contract is coming to an end this m...
Hi, I worked for BT for a number of years and have a couple of btconnect email addresses that I need to cancel. I've been round the loop with BT to cancel them but to no avail as I don't have an account number. The btconnect portal will not allow me ...
Hi,I was given advice about resetting btconnect.com email passwords last year. I've tries to reset again after 10 months and a suspicion my email has been hacked and I'm struggling to figure out how to change the password again. Any help is really ...
I have 1gb storage limit on my btconnect.com business email.Is there any way that this can be increased? I would ideally like 5-10 gb storage.
My btconnect account will not allow sending emails and says This message couldn't be delivered because the sending email address was not recognized as a valid sender. The most common reason for this error is that the email address is, or was, suspect...
Morning, Ive just been locked out of my emails, it is saying to contact support person to unlock it however we are un sure who to do this as this has never happened before, can you help assist? the email address is greenvaleresidential@btconnect.com...
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