MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
I access my btconnect.com email on the Mail app on my Apple MacBook and iPhone.For some reason this evening I cannot access the account.Message appears to say that the password is incorrect.I've tried resetting but still doesn't work.Can you help ple...
I understand that TLS 1.0 and TLS 1.1 encryption protocols are insecure but my Thunderbird client is set up for TLS 1.3 - why can't BT use that for its btconnect accounts? Or why can't they use OAuth2? Is this only web access for btconnect really n...
cannot put my btconnect email on outlook!Any help welcome
Will my btclick.com email address still work after POP3 is discontinued? I think the last changes to BT changed my btclick.com address to be an alias for my btconnect.com address but I'm not sure. I never use my btconnect address, always my btclick.c...
Now that POP3 access has been discontinued we can only access our accounts through a web browser.Does anybody know any way we can monitor more than one account without having to log out/in to each account every time??This is OK using Outlook on iPhon...
Hi, I've been having problems with an account that seems to be banned from sending emails although I can still receive them, I get the following error in the bouncebacks:This message couldn't be delivered because the sending email address was not rec...
Just received this email, ostensibly from BT, advising that POP email is to be discontinued in favour of Outlook Web Access.Is this email genuine? I ask because the email contains links to https://btbusiness.imicampaign.io/ This is not apparently ...
We can now only connect to our BT Business Light email addresses by using Outlook on the web.If we purchase Microsoft 365 Business Standard from BT, can we use this with our current email accounts and the existing aliases?This would allow us to use O...
There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
These are being discontinued. Like so many others since lunch time today our outlook as been returning constant requests to log in with user name and password - which now never works. I've been on to technical who tell me the only way to get access...
