.btconnect email password reset - please help!

[JezMc]

My daughter has an old .btconnect email address which is attached to my account. However, having lost her phone, she's unable to remember the password attached to the address. It's not the same as mine, and I'm struggling to find anywhere on the website which will reset it.  Could anyone point me in the right direction? 

[BethM]

Hi JezMc, 

to change your password for your btconnect.com email address, go to secure.business.bt.com. You then enter your email address into the box provided and click "i've forgotten my password" this will take you through the reset journey.

If this doesn't work. Please send me a private message and I can look into this further.