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Member
sophiecartmail
Posts: 1
Registered: ‎16-07-2012
0

emails account wont display properly on new laptop

When i try to open up my btconnect account on my new laptop i can log in but then the page that opens had a white bat across the centre saying 'loading' no matter how long i leave it it doesnt load. the side and top bar (where your click to show inbox or sent messages ect) shows but do nothing when i click on them

Administrator
DaveA
Posts: 439
Registered: ‎29-05-2012
0

Re: emails account wont display properly on new laptop

Hi,

 

This is known issue with Internet Explorer 9 and BT Business webmail.

 

What you need to is turn on Compatibility View for our website, or use another browser.

 

Dave

Power User
firionicable
Posts: 46
Registered: ‎19-04-2012
0

Re: emails account wont display properly on new laptop

That is right. Use the latest version of Mozilla Firefox which works perfectly with it.