1571 doesn't stutter when I receive a message

[WineShop]

Hi,

My Business Line doesn't notify me when a message is left on 1571. The line doesn't stutter, and there's no other indication that a message has been left.

Any advice on how to sort this gratefully received.

Thanks,

Michael

[SamG]

Hi Michael,

I'm sorry to hear this. It sounds as if there may be a fault with the line - can you send me a PM with some of your account information and I'll arrange for our repair team to resolve this?

Thanks,

^SamG

[WineShop]

Thanks Sam, I got through on Whatsapp this morning and it looks like Openreach are going to be let loose on it. Thanks for coming back to me.

[SamG]

That's good to hear.

Send me a PM if any further help is required.

Thanks,

^SamG