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BT4600 Caller display not showing the time of calls

sysip10
Member

on ‎18-02-2022 10:37 AM

We use a BT4600 as an answerphone for one of our phonelines in work.

 

We have caller ID enabled.

 

When I check the numbers for the recent calls - by pressing the CALLS button, it displays the number and, also, if someone has calls today - it shows the time.

 

When I look at the calls for yesterday is shows the number but not the time of the call. It just says "Thurs PM".

 

Is there anyway I can see the calls number and the times of ALL calls. Not just those from today?

 

I cannot see any options in the manual to adjust the call information.

 

Thanks.

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BethM
Administrator
Administrator

on ‎22-02-2022 11:11 AM

Hi sysip10

 

I have spoken to the help line for handsets and they advised there are some checks they would like to do in order to see if they can help here. They can be contacted on 0800 145 6789 and can assist you with any queries or help for this handset. 

 

Beth


^BethM
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