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Block numbers on cloud voice service


I am trying to create a block list of nuisance numbers (microsoft wanting to fix my internet, etc) but when I try to update my block list I get the error message "Failed to update blacklist".


This happens when I select multiple numbers from my recently received calls.


If I manually add a number (wherein I see a name is required), I get the same message but a page refresh shows the number is added.


Am I right in thinking that the bulk add to block list is failing because each entry needs a name, and there are no names on the recent caller list? Surely they could put the phone number in the name field?



Hi Nixonxyx


When you say you're bulk adding to the block list, are you doing this from the BULK FEATURE MANAGEMENT? I have spoken to my colleagues and they have advised the Bulk feature is for setting up contacts so I just want to clarify how exactly you're doing this if that's okay. Can you privately message me so we can discuss further?