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Buying back a specific telephone number

LilianClay
Member

My phone provider has disconnected my landline (without my knowledge) and have said that they have released my number back to BT and all my new landline provider has to do is request this from BT. 

 

It is important that I retain the number, please could you advise how I can get this back?  Thanks

3 REPLIES 3

BethM
Administrator
Administrator

Hi LilianClay

 

Your provider will need to place an order to get your number. 


^BethM

kevinjagg
Member

How can i find out where to get my number from ?

AdamC
Administrator
Administrator

Hi, 

 

I just wanted to understand a little more about you number. Have you been disconnected and lost your number? Who was your provider and can they not tell you? 

 

Thank you

 

Adam