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My Organisation's landline seems to have been "Spoofed"

Mark36
Member

on ‎16-03-2022 10:47 AM

I am posting this here as i can't find any information online as what to do when your number has been spoofed.

 

We are an emergency services provider and one of our range of DDI numbers appear to be used by another organisation.  We are only aware when the caller returns a missed call and they come through to ourselves.

 

Is there anyway for me to stop this from happening, can i register my number only from a specific source or raise it with a specific department at BT?

 

any help on this matter would be appreciated.

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BethM
Administrator
Administrator

‎18-03-2022 09:04 AM - edited ‎22-06-2022 03:19 PM

Hi Mark36

 

There isn't anything BT can do here unfortunately since the spoofed calls aren't going through our network so there is no way to track them. The best course of action would be to report this to ActionFraud so they can investigate into this. 

 

I'm sorry I can't be of any further help here but hopefully this points you in the right direction.


^BethM
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