I have BT cloud voice and it's one way transmission, they can hear me but I can't hear them. I've diverted the line to my mobile and it's still happening. So that tells me the fault is within the rickety BT VoIP system, they of course don't open until the leisurely time of 09:00
Hi peterposh
I'm sorry you've had issues with the Cloud Voice service, did you manage to talk to our technical support team to resolve the issue?