Phone line
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Forum Posts

Frequently asked questions - Phone lines

How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring.   How do I divert calls? Wi...

BethM by Administrator
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Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

Anyone know what a “mis-jumper” on a BT phone line is?

Currently got no broadband and been told it’s a full week wait for an engineer to come and fix a “mis-jumper” on our phone line.Is it something I could possibly solve myself? My Google searches are mainly returning fancy winter clothes...

Yealink T46U VOIP Won't save ringtone change

HI,We've recently had 8 phones installed on the cloud voice with 2 different incoming numbers.We want to change the ringtone on 4 of these phones which are grouped to a number.  However when i've changed the ringtone of these phones it won't save and...

Maj by Member
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Ridiculous BT Salesman

Just had a message from one of our admin ladies left by someone at BT - “we need to speak to your IT manager urgently - you are at risk of losing your lease line and we need to sort it ASAP”I call the number they left after checking it’s a genuine BT...

mohar by Member
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  • 1 replies
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Withheld

My landline has decided to withhold the name of my callers. This happens randomly and from people /family who are not with holding their number. Help please.

Can’t pair BT phone?

2023 Z71 w technology package. Had it since April. Second time this has happenedWith no prior symptoms, when I start the vehicle, the phone will not connect via Bluetooth or Apple CarPlay. I’ve tried turning the truck off and restarting, but no luck....

BT Cloud Voice WebRTC

Good afternoon, I would like to integrate our CRM with our BT Cloud Voice (WebEx) but it needs. WebRTC URL. Have had the runaround from BT a couple of times and now aiming to see advice from the wider community. If anybody knows the answer, please le...

BT Scam Caller

Today I got a call from a Scammer claiming to be British TelecomHe first asked me what package I was running so I told him it was super fast gigabit fibre. He then told me to visit the BT Wholesale Speed Checker and pointed out the slow upload speed...

itchel by Member
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Is cancelling and then rejoining BT Broadband worth it?

Hey so I've been on a 24-month BT Broadband Subscription. It's called the "Full Fibre 100" package, and it costs £45.66 per month.My contract ends in 16 days, and they are offering a renewal price of basically exactly the same price - £45.66.However,...

BT have lost my phone number

 Please can someone help .We have had to switch from Plusnet (who were brilliant) to BT for our Broadband and Landline.Broadband connected no problem.Our phone line was supposed to be transferred over on the 23rd October, AT THIS MOMENT IN TIME WE ST...