I run a small business and was sold a cloud phone package last year, they said would be £10 a month
BT have sent me a bill for £1800 last month, so I tried the call centres several times, they didn't understand the problem.
We got though to someone in Ireland eventually, who said they would look into it, and make sure we were on the £10/month plan from then on, but £800 has been added to the bill since then
i am really panicking that I have no way of stopping these charges and I don't know what to do,
if anyone can help I would be eternally grateful
Sarah
