Porting number

[Cherysh]

My buisness contact num [REMOVED] has not been ported cloud voice I  have lost 3,000 in buisness ,now in week 2 no buisness, 50 calls to BT no one is sorting this urgent problem calls to India which I have no joy, Europe Scotland and Belfast I have contacted watch dog and the CEO OF BT this is urgent I need my number to trade I have had this number for 25 years 

[BethM]

Hi Cherysh

Your post was automatically flagged since you shared your phone number so I have edited your post to remove this and now approved your post.

I am sorry your phone number has not been ported over correctly. Can you please send over a private message with some account details so I can look into this for you?

[biofma]

Hi Cherysh,

I too have had an awful time with BT for the last 5 months. 

My business number of over 40 years was not ported over and now BT can not get my number back. After multiple phone calls, emails, being told lies by BT. The have finally admitted that they cant give me my number back.  

I have never experienced such poor customer service.

I am and NHS dental practice and the loss of my business number has had a massive impact on my business and patients.

The Ombudsman have been no help.

I hope you have better luck than me and actually get some compensation.