Phone line
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Frequently asked questions - Phone lines

How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring.   How do I divert calls? Wi...

BethM by Administrator
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Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

7590 with BT Business IP Phone

I just upgraded my broadband to full fibre and I’ve been given a hub and a Yealink DECT IP Phone (W73P).I have been provided with my username and password by BT so I have swapped out the provided hub with my 7590 and everything is fine with it. Howev...

tress by Member
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  • 1 replies
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Alternative to BT Callminder

We have a digital phone line via broadband with BT, Yealink W73H phones. We use BT Callminder,  but its useless . Can we use a more traditional phone with integral answer-machine with this system, and if so does anyone have any suggestions - we're a ...

trying to use an analogue phone on Business BT

Hi We are a small charity radio station and cannot afford to change our phone systems to digital.  we have got a Cisco ATA 192 ( because we couldnt get an anwer out of anyone at BT as to could we use the BT and EE Digital Voice Adapter for about £20 ...

Number Porting

Hi, Can anyone help advise or have a contact of who can help me with porting my number. I signed over to BT several weeks ago and have already paid my first bill and my number still hasn't been ported over. I keep getting messages saying its failed, ...

JenV by Member
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Porting house number to other business location

Hello,Slightly unusual situation but we are looking to keep our landline number which has become associated with our business since day 1 - Now as the business has grown bigger we need to move this number to another physical location where the busine...

The great PSTN switch off next year

If I buy an analogue telephone adapter to keep on using my DECT cordless phone, will I need to pay for a VOIP number?Will my internet work in a blackout if I power the router by battery, as I do currently?Alternatively, which VOIP, cordless phones wi...

kelper by Guru
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