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Posts: 1
Registered: ‎24-02-2019
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Divert to BT Mobile

Hi

 

Am looking for some help and can't find a matching query or get much joy from live chat - surprisingly!

 

I'm starting to rack up call diversion costs which is a vital part of my partner's home business. I have read that call packages aren't included when diverting, so I am paying the standard rate of call connection and charges.

 

What I would like to clarify is, when calling a BT mobile the first 1000 minutes per month are free of charge. This isn't technically a call package(?) so would I be charged the call diversion costs if my partner changed her mobile provider to BT?

 

If not I think I'll be porting my number to a VOIP provider but am hoping this will be a quicker and more straight forward solution.

 

Many thanks.

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