BT ONE CANCELLED - sales of goods act 1979

[andysmart]

Dear BT,

I have 5 Samsung handsets which you sent me for use with BT ONE. Not one of these handsets will make an outgoing call and none of your technical support staff appear remotely interested.

I entered into a contract with BT to provide telephony services- you can't manage this so I am CANCELLING the contract.

You have 14 working days to collect 5 Samsung handsets from SP6 1TE. If the handsets are still here after this time they may be disposed of withiout further notice.

Minimum periods which impede on my statutory rights are illegal- you have been given plenty of time to provide working telephones- breach of contract on your part.

[kelper]

I don't think posting here is binding on BT as this is a support forum!  Please don't act rashly and dispose of their equipment, you might end up in court.  I am just a customer, by the way.

The Mods here may be able to help but be polite.  You catch more flies with honey than with vinegar!