My husband and I have waited 9days, had 4 engineers and 10 hours of calls and we still cannot use our digital phone. There are no incoming or outgoing calls.
We transferred our number from BT Residential due to the copper line being deleted in Jan and as we already had BT Business we moved over to them.
i have a severe disability and no reasonable adjustments have been made and each day we are being asked to wait another 24hours.
We intend to go to the Communications ombudsman at 6weeks but you would think they would show some human decency and get this matter resolved.
