Let’s explore alternative channels to address your complaint effectively:
Email Complaints:
While BT doesn’t provide a direct email address for complaints, you can try reaching out to the following email:
consumer-resolutionteam@bt.com
Explain your situation concisely and include relevant details such as account numbers, product names, and the nature of the issue. Dog Near Me
BT Community Forums:
Visit the BT Business Community Forums and post your complaint there.
Community members and BT representatives actively participate in discussions and might be able to assist.
Complaint in Writing:
Send a written complaint to BT:
BT plc
PO Box 334
Sheffield S98 1BT
Contact BT Business Directly:
If you prefer a more direct approach, call BT Business customer service.
Document Everything:
Keep records of all communication, including dates, times, and names of representatives you’ve spoken to.
This documentation will be helpful if you need to escalate the complaint.
Escalate if Necessary:
If your issue remains unresolved, consider escalating to a higher level within BT.
You can also file a complaint with the Ombudsman Services.
Remember that persistence and clear communication are essential when dealing with complaints. I hope you find a resolution soon
