Our charity recently took out a business account to include a digital landline. Problem - the number issued does not relate to our area.
How can we get it changed?
Hi, I would recommend calling BT Business Sales on 0800 800 152 to discuss this. They can advise options for numbers.
You can usually request a number change from your service provider to match your local area code—most providers allow this, especially for community-focused organizations. Also, when managing communications or verifying identities, tools like arrest records search can help ensure transparency and trust when working with new contacts or volunteers. It's a good idea to prioritize consistency in your contact details to avoid confusion.