Where does this email address come from.how can I reply

[Sky-999]

Caseupdate@ekciminfoprod.bt.com

Can anyone tell me where abouts this email come from, which department, and how I can reply to it

Please

Thank you in advance

[BethM]

Hi Sky-999

That looks like the email for when we send an email using our internal BT system. Do you have an open complaint currently?