btconnect.com email lost password

[davjongar]

For the last week I have been passed around from BT Retail to BT Business then onto Network Solutions both Residential and wholesale then on to Microsoft365 in an attempt to reset my forgoten password on the account ***@btconnect.com and as it stands no one can help me it seems the account has been migrated arround but everyone says they cannot  manage my account.

I am in complete dispair where can i get this issue sorted ?.

[henry009]

I’m sorry you’ve had to deal with this. Because btconnect.com mailboxes are connected to BT Business and Microsoft 365, begin with BT’s official password reset page. If the problem continues, contact BT Business support and ask them to identify the team responsible for your mailbox and restore access without passing you between departments.

BT source
https://business.bt.com/help/article/email-security-and-hosting/email/how-do-i-change-my-business-em...-dgme portal