Get support for BT Business Broadband and wi-fi products including hubs and BTnet.
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Frequently asked questions - Broadband

How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...

BethM by Administrator
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The new way to test your service

If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...

BethM by Administrator
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BT Business Hub 3 user guides and Declaration of Conformity

Find out which BT Business Hub you've got.   If you need help setting up a BT Business Hub 3, or need to wire in an extra computer, the user guides below will help you get connected:      BT Business Total Broadband Getting Started and Troubleshootin...

Jen1 by Administrator
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