Broadband
Get support for BT Business Broadband and wi-fi products including hubs and BTnet.
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Forum Posts

Frequently asked questions - Broadband

How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...

BethM by Administrator
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The new way to test your service

If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...

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BethM by Administrator
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Removing inactive computers from the BT Business Hub 3

Find out which BT Business Hub you've got.   The BT Business Hub 3 home page might display inactive users which no longer use your network.   You can manually remove them by following these steps:   Open your web browser and type http://btbusinesshub...

Jen1 by Administrator
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