Phone system
Support for systems like Avaya IP Office, BT Quantum, BT Cloud Voice and BT Cloud Phone.
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Frequently asked questions - Phone systems

How do I log into the Cloud app?  Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal and  here’s how to access the BT Cloud Voice Express app. order confirmation emails will specify ...

BethM by Administrator
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Hosted Voice and Broadband Voice migration

Hi All,   If you are experiencing any problems or have any questions relating to your Broadband Voice or Hosted Voice Product or your move to another BT service as a result of the closure of these products, please contact the following  numbers where...

markp by Grand Guru
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BT Quantum: user guides

The BT Quantum phone system is no longer supported by BT Business. Support ended on 30 September 2025, and we won't update this page if anything changes with the product.  If you're looking for a replacement system, check out all our cloud-based phon...

BethM by Administrator
  • 43 Views
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BT Quantum: conference calls

The BT Quantum phone system is no longer supported by BT Business. Support ended on 30 September 2025, and we won't update this page if anything changes with the product.  If you're looking for a replacement system, check out all our cloud-based phon...

BethM by Administrator
  • 45 Views
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BT Quantum: Auto Attendant greetings

The BT Quantum phone system is no longer supported by BT Business. Support ended on 30 September 2025, and we won't update this page if anything changes with the product.  If you're looking for a replacement system, check out all our cloud-based phon...

BethM by Administrator
  • 42 Views
  • 0 replies
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BT Quantum: ring groups, hunt groups and incoming ringing

The BT Quantum phone system is no longer supported by BT Business. Support ended on 30 September 2025, and we won't update this page if anything changes with the product.  If you're looking for a replacement system, check out all our cloud-based phon...

BethM by Administrator
  • 42 Views
  • 0 replies
  • 0 kudos

BT Quantum: diverting calls

The BT Quantum phone system is no longer supported by BT Business. Support ended on 30 September 2025, and we won't update this page if anything changes with the product.  If you're looking for a replacement system, check out all our cloud-based phon...

BethM by Administrator
  • 50 Views
  • 1 replies
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BT Quantum: voicemail

The BT Quantum phone system is no longer supported by BT Business. Support ended on 30 September 2025, and we won't update this page if anything changes with the product.  If you're looking for a replacement system, check out all our cloud-based phon...

BethM by Administrator
  • 47 Views
  • 0 replies
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BT Quantum: system programming and the web interface

The BT Quantum phone system is no longer supported by BT Business. Support ended on 30 September 2025, and we won't update this page if anything changes with the product.  If you're looking for a replacement system, check out all our cloud-based phon...

BethM by Administrator
  • 35 Views
  • 0 replies
  • 0 kudos