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365 Upgrade email problems

richardy
Member

 

 

Since the upgrade to MS365 i have had problems with outlook2000 and was told it is no longer supported (which is fair enough to a degree) so i switched to Outlook Express. But now can no longer send email without using a web browser. I went online with the BT chat support and the operative went though the settings, turned off the antivirus etc etc. and eventually told me it's a problem with the installation of O Express or some interference of some sort from  from something else on my PC. She suggested i phoned the BT IT support line for which i would be charged.

 

NOT GOOD ENOUGH BT. I am not IT savvy and shouldn't have to pay to correct something after an upgrade that is supposed to improve my email "experience".

 

Any suggestions?

 

Richard

 

 

2 REPLIES 2

knobbster
Super User

Hi Rich, try these settings and good luck.

 

Incoming server

Server name: pop.outlook.com
Port: 995
Encryption method: SSL

 

 

outgoing server

Server name: smtp.outlook.com
Port: 587
Encryption: TLS or SSL

richardy
Member

Yup, done all of those